Spine CRM
A customer relationship manager for service businesses. Spine carries a relationship from the first enquiry to the last invoice — leads, clients, tasks, appointments and payments, on one timeline your whole team shares.
Built for your kind of business
Pick your type when you create a workspace. Spine sets up the teams, pipelines, services and record names that type needs, so you start from a CRM that already speaks your language.
Academy
Batches with a seat limit, monthly fees and trial classes, with the parent as the payer.
Students · Enrolments
CEO's office
Investors, board members and key relationships, and the recurring rituals owed to each.
Stakeholders · Commitments
Chartered accountant
Recurring statutory work, with due dates computed from each service's period.
Clients · Engagements
Counsellor
Private caseloads, session courses and appointments, with record-level access.
Clients · Therapy courses
Dental clinic
Chairs, recalls and treatment plans that run over several sittings.
Patients · Treatments
Doctor / Clinic
Consultation slots, patient panels and follow-up reminders for a multi-doctor clinic.
Patients · Treatments
Gym
Memberships that renew, training packs that deplete and trial sessions that convert.
Members · Memberships
Hair & beauty salon
Short, repeated, priced visits booked with a named stylist.
Guests · Memberships
Software Agency
Project work and recurring retainers on a delivery clock.
Clients · Projects
Travel Agency
Enquiries that become quoted itineraries, then trips with documents and balances due before departure.
Travellers · Trips
Leads and clients
Capture an enquiry, move it through your own pipeline stages, and convert it to a client without losing its history.
One timeline
Notes, calls, messages, meetings, payments and tasks for a client merged into a single chronological feed.
Appointments and calendar
Book appointments in day, week and month views, and optionally keep them in sync with your Google Calendar.
Business card capture
Photograph a visiting card at an event and have the name, phone and company filled into a new lead.
Money
Invoices, payments and dues per client, with totals that stay correct across currencies.
Configured per profession
Fields, services, pipelines and vocabulary are configuration, so a clinic and a CA firm run the same core.
How Spine CRM uses your Google account
Connecting Google Calendar is optional, and is done by a signed-in user from Settings. When connected, Spine CRM:
- creates, updates and deletes calendar events for the appointments you book, reschedule or cancel in Spine, so they appear in your calendar;
- reads your free/busy times so that new appointments do not overlap with commitments already in your calendar;
- reads your email address to show which Google account is connected.
Google data is used only to provide these features. It is never sold, never used for advertising, and never used to train AI models. You can disconnect at any time, which revokes access and deletes the stored tokens. Read the Privacy Policy for details.
Spine CRM is built and operated by Hexbolt Technologies. Questions? hello@hexbolttechnologies.in